Terms & Conditions
This website is operated by UDP Physiocare Pvt Ltd. Throughout the site, the terms "we", "us", and "our" refer to UDP Physiocare Pvt Ltd. UDP Physiocare Pvt Ltd provides this website, which includes all information, tools, and services available to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.
The Agreement is applicable to you whether you are:
- A physiotherapist seeking to be listed or already listed
- A patient who wishes to use the service, referred to as ("End-User", "you", or "User")
We reserve the right to modify or terminate any part of the Agreement for any reason at any time, and we will inform you of such modifications in writing. You should review the Agreement regularly.
By using any of the Services offered by us, you acknowledge that you are agreeing to be bound by this Agreement. If you do not agree with any part of the Agreement, please refrain from using any Services.
The decision to grant you access to use the App and the Services lies solely with Ngfizio.
Cancellation & Refund Policy
Refunds are available for consultation cancellations, as well as full and partial treatment cancellations. The refund amount is determined on a case-by-case basis and is at the discretion of ngfizio.
The refund process will take 5-7 working days from the date of cancellation confirmation.
The refunded amount will be credited back using the original payment method of the transaction.